Shipping Policy

Thank you for shopping with JBROOKS Menswear. We are committed to processing and shipping your order as quickly and efficiently as possible. Please review our shipping details below for important information regarding order processing, delivery, and shipping options.

Order Processing

Processing Time:
Orders are typically processed and shipped within 1–3 business days.
Orders placed before our daily cutoff time may ship the same day.
Off season items may require additional processing time due to higher order volume.
Orders are processed Monday through Friday, excluding holidays.

Shipping Options & Rates

🚚 Standard Shipping (UPS Ground)

Flat-rate shipping: $14
Delivery time varies based on destination.

🚚 Free Shipping

Free shipping on orders over $200
Order total must be before tax and shipping to qualify.

🚀 Express Shipping

If you need your order faster, express shipping may be available.
Please contact us during business hours to discuss availability and pricing:
- Call: 248-432-7070
- Text: 248-563-2649

Shipping Carriers

Orders are shipped via UPS.
Orders shipping to P.O. Boxes will be sent via USPS and may take longer to process and deliver.
Shipping timelines may vary due to carrier delays beyond our control.

Order Tracking & Notifications

Once your order is placed, you will receive an order confirmation via email or text.
When your order ships, you will receive a tracking number via email or text.
Please allow up to 24 hours for tracking information to update.

Important Shipping Notes

Shipping fees are non-refundable.
JBROOKS Menswear is not responsible for delays caused by the shipping carrier.
We are not responsible for packages that are lost, stolen, or delayed after being marked as delivered by the carrier.
Please double-check your shipping address at checkout to avoid delays.

Need Assistance With Shipping?

If you have questions about your order, shipping status, or delivery options, our team is happy to help.

📞 Call: 248-432-7070
📱 Text: 248-563-2649
🕒 Business Hours: Monday – Saturday, 11:00 AM – 5:00 PM EST

Thank you for choosing JBROOKS Menswear. We appreciate your business and look forward to delivering your order safely and on time.