Exchange Policy
Items purchased on sale are considered final sale


Our exchange policy allows for exchanges within 10 days from the date of receiving your order. When returning items, you will receive an e-gift card for the value of the returned item, which can be used to purchase the correct size or other items.


Please note that the e-gift card does not cover the original shipping costs.
We do not offer refunds; however, we provide site credit for returned items.
Due to the delicate nature of linen, linen items are non-returnable and considered final sale.


Exchanges for hats are allowed for a different size within the same color.


How to Process an Exchange
To initiate an exchange, please contact us by phone at 248-432-7070 during our business hours, Monday to Friday, from 11 am to 6 pm Eastern Standard Time.


Alternatively, you can text us at 248-563-2649. Please allow us some time to respond as we strive to address your query promptly.


We recommend avoiding email for exchanges as it may result in delays.


Return Shipping
Orders with a $14 shipping charge will receive a complimentary return label.


For orders with free shipping or those using a discount code, the customer is responsible for the return shipping costs.


Order Confirmation and Tracking
Upon completion of your order, you will receive a text or email confirming your purchase.


You will also receive a text or email containing your UPS tracking number once your order is packed and ready for shipment.


Thank you for choosing our men's retail clothing store. We are dedicated to providing exceptional customer service and hope you are satisfied with your purchase.

Return Address:
JBROOKS MENSWEAR
32500 Northwestern Hwy
Farmington Hills, MI 48334