Contact
All Customer Service Inquiries Are Now Handled by Phone
To provide faster, friendlier, and more personal service, we've updated how we communicate with our customers.
- Phone Support Only: All customer service questions and concerns are handled directly by phone.
- Emails & Text Messages: We no longer provide customer service through email or text messaging.
- Faster Assistance: Speaking directly with our team allows us to answer your questions and resolve concerns more efficiently.
CUSTOMER SERVICE: 248-432-7070
Monday – Friday | 11:00 AM – 6:00 PM EST
At JBROOKS Menswear, we take pride in providing friendly, personal service. We believe speaking directly with our customers is the best way to make sure everyone receives the attention and assistance they deserve.
Customer Support
Our team is happy to assist you with:
- Order status and tracking
- Shipping and delivery questions
- Returns and store credit
- Sizing and fit assistance
- Product availability
- Styling recommendations
- General customer service questions
Calling about an existing order? Please have your order number available so our team can assist you as quickly as possible.
Store Locations
Farmington Hills
32500 Northwestern Hwy
Farmington Hills, MI 48334
- Phone: 248-432-7070
- Monday – Saturday: 11:00 AM – 6:00 PM
- Sunday: Closed
Oakland Mall – Troy
612 W 14 Mile Rd
Troy, MI 48083
- Phone: 248-291-5276
- Thursday – Saturday: 11:00 AM – 7:00 PM
- Sunday – Wednesday: Closed
Our Oakland Mall location is currently operating on temporary hours. Hours are subject to change.
Important Notice About the Contact Form Below
Our contact form below is no longer being monitored. To ensure your questions reach our team and receive the attention they deserve, we kindly ask that you contact us by phone.
- Phone Support Only: All customer service inquiries are handled by phone.
- Emails & Text Messages: We no longer monitor or respond to customer service emails or text messages.
- Contact Form: Messages submitted through the form below will not receive a response.
- Business Hours: Our team is available to assist you during regular business hours.
Whether you have a question about an order, need help with sizing, or simply want to speak with someone, we're always happy to help!
CALL CUSTOMER SERVICE: 248-432-7070
Monday – Saturday | 11:00 AM – 6:00 PM EST
Thank you for your understanding and for choosing JBROOKS Menswear. We truly appreciate your business and look forward to speaking with you!
Proudly Serving Our Customers Since 2003.